Terms & Conditions
Welcome to Chai Nation, a brand operated by Himalayan Organic Foods Pvt. Ltd. (“Himalayan Organic”, “we”, “us”, or “our”). These Terms & Conditions (“Terms”) govern your use of our website (the “Website”) and any services offered thereon (collectively, the “Service”).
By accessing or using the Service, you agree to be bound by these Terms. If you do not agree to all of the Terms, you are not authorized to use the Service.
- Use of the Service
- You may only use the Service for lawful purposes and in accordance with these Terms.
- You are solely responsible for your conduct while using the Service.
- You agree not to use the Service:
- In any way that violates any applicable law or regulation.
- For any unauthorized or illegal purpose.
- To infringe upon or violate the rights of any third party, including their intellectual property rights.
- To interfere with or disrupt the Service or servers or networks connected to the Service.
- To transmit any viruses, malware, or other harmful code.
- Orders and Payment
- All orders placed through the Website are subject to acceptance by Himalayan Organic.
- Himalayan Organic reserves the right to refuse any order for any reason.
- Payment for all orders placed through the Website will be collected by Himalayan Organic on behalf of Chai Nation.
- You agree to pay the full amount for your order, including any applicable taxes and shipping fees.
- We will use a secure payment gateway to process your payment information.
- Returns and Refunds
- Please refer to our separate Return and Refund Policy for details on our return and refund procedures.
- Shipping
- Please refer to our separate Shipping Policy for details on order processing and shipping timelines.
- Intellectual Property
- The Service and all content and materials included on the Service, including text, graphics, logos, icons, images, videos, downloads, and data (collectively, the “Content”), are the property of Himalayan Organic or its licensors and are protected by copyright, trademark, and other intellectual property laws.
- You may not use the Content for any commercial purpose without the express written consent of Himalayan Organic.
- Disclaimer
- The Service is provided “as is” and without warranties of any kind, express or implied.
- Himalayan Organic disclaims all warranties, express or implied, including but not limited to, warranties of merchantability, fitness for a particular purpose, and non-infringement.
- Himalayan Organic does not warrant that the Service will be uninterrupted, error-free, or virus-free.
- Himalayan Organic does not warrant that the results obtained through the use of the Service will be accurate or reliable.
- Limitation of Liability
- Himalayan Organic will not be liable for any damages arising out of or related to your use of the Service, including but not limited to, direct, indirect, incidental, consequential, punitive, or special damages.
- You agree to indemnify and hold harmless Himalayan Organic and its officers, directors, employees, agents, and licensors from and against any and all claims, losses, expenses, liabilities, damages, and costs (including reasonable attorneys’ fees) arising out of or related to your use of the Service.
- Termination
- Himalayan Organic may terminate your access to the Service for any reason, at any time, without notice.
- You may terminate your use of the Service at any time.
- Governing Law
- These Terms shall be governed by and construed in accordance with the laws of India.
- Entire Agreement
- These Terms constitute the entire agreement between you and Himalayan Organic with respect to your use of the Service and supersede all prior or contemporaneous communications and proposals, whether oral or written.
- Changes to these Terms
- Himalayan Organic reserves the right to change these Terms at any time. The revised Terms will be effective immediately upon posting on the Website. Your continued use of the Service after the posting of the revised Terms will constitute your acceptance of the revised Terms.
- Contact Us
- If you have any questions about these Terms, please contact us at mailto:chainationmail@gmail.com or mailto:info@chaination.org.in.